Our Journey in Industrial Digital Transformation
Our Story: 25+ Years of Digital Transformation Leadership in Canada
Cimsoft’s history began in 1996, when it started providing HMI/SCADA solutions to industrial organizations. Over time, we expanded our capabilities and refined the way we support our customers. We moved from a product-focused model to a solution-driven approach, ultimately building a complete ecosystem designed to support the evolving needs of modern industrial operations.
In 2025, Cimsoft merged with the US-based company, InSource Solutions, to form the InSource Solutions Group. This merger strengthened our focus on the Digital Transformation Journey for our clients.
We view Digital Transformation not as a temporary project, but as a continuous lifecycle that consists of a series of interconnected phases: Definition, Planning, Enabling, Operation, and Optimization.
Cimsoft Approach
Our approach is designed to simplify success, using four core principals.
- Technology Alone is Not Enough: We know that true Digital Transformation demands more than just software.
- Personalization Energizes Employees and Solutions: We tailor solutions to increase adoption and ensure meaningful impact for your team.
- Off-the-Shelf and Scalable…Wherever Possible: We prioritize robust, standard, and scalable technology solutions.
- Your Success is our Success: We commit to partnership, focusing entirely on achieving your desired outcomes.
We put these principles into action by first partnering with you to define your goals. Next, we choose the best solution, balancing technology, budget, and your organization’s readiness. We work side-by-side to map your processes and clearly show how to align your people and procedures with the new tools. Our final step involves coaching your team through adoption to guarantee successful, long-term results.