City of Toronto

The City of Toronto Implements Best Practices and Increases Productivity with AVEVA

Client Challenge

The Water and Wastewater Division’s previous systems environment consisted primarily of aged preventive maintenance and inventory programs developed internally using dBase and similar products. Each facility or plant had its own version of these programs and the functionality of those applications was very limited.
They recognized that they had a productivity gap and that one of their primary weaknesses was spending most of their time in a reactive maintenance mode. Analysis indicates that the optimum level of proactive versus reactive maintenance is about 70%. They knew we needed to move in that direction and that business tools and information systems would be keys to their success.

Realizing significant benefits with AVEVA

Since implementing the AVEVA solution at the first site, the City of Toronto is beginning to realize significant benefits, including:

Integration Capabilities – the AVEVA solution meets all of the WBPP’s EAM core functional requirements (work management, inventory, procurement), and easily adapts to the middleware enabled “integrated information environment” being implemented under the WBPP.

Maintenance Costing and Work History – the AVEVA solution is central to the Division’s efforts to implement “Program-Driven Maintenance,” effectively moving from a largely reactive to a fully planned maintenance environment. Management can determine accurately and quickly the costs of performing maintenance at water and wastewater operating facilities. They can review work history and generally do better planning and make better maintenance and business decisions.

Lower Inventory and Procurement Costs – using the AVEVA solution, the Division is beginning to identify real savings by maintaining optimized inventory levels and improving replenishment procedures. Increased control of maintenance assets and related activities will enable the Division to better meet service agreements with its customers.

Easy Access to Information – the AVEVA solution ensures that the Water and Wastewater staff has readily available, accurate, and relevant information to help them be more effective in executing the work management process.

Overall, our staff is excited about AVEVA. They are impressed with the ease of use and speed with which information previously unavailable to them can now be acquired.”