Cimsoft Client Portal FAQ
The Cimsoft Client Portal is built to simplify and improve how you interact with our team. It serves as a centralized hub where you can easily find the information, tools, and support you need—all in one place. With a single sign-on experience, you can securely access multiple client resources and support services using one set of login credentials.
Frequently Asked Questions
This section provides answers to the most common questions regarding Cimsoft’s services, solutions, and procedures. We’ve created this FAQ to help you find information quickly and efficiently. If you don’t see your question listed, our team is always available to assist you.
Access the Client Portal
Through the Client Portal, you can manage invoices, review your order history, access quotes, monitor billing activity, and submit or track support requests. Customers with an active Cimsoft Support Agreement also have access to live chat with our Technical Support team. You can additionally view details about your assigned account team, including your account manager, sales contacts, escalation points, and more.
How to Log In to the Cimsoft Client Portal for the First Time
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Select the Log In button located in the top-right corner of the Client Portal landing page.
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On the login screen, click “Forgot your password?” and enter your email address.
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Follow the instructions sent to your inbox to create a new password.
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Once your password is set, return to the Client Portal login page and sign in.
If you experience issues while learning how to log in to the Cimsoft Client Portal, contact Cimsoft Support for assistance.